Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Going to a mechanic can be a frightening experience, however Browns mechanics put me at ease with their knowledge and understanding of my financial needs. A full diagnostics was completed and a copy conveniently sent to my phone. Vehicle maintenance is crucial and thanks to Darrell and crew, I now can use the vehicle diagnostics and put aside financially what is necessary to keep my vehicle at its optimum. Thank you Browns Auto 🛺, experts I really can trust! And cannot forget Poncho! Best dog greeter ever!

The guys guys at browns automotive were very professional. I had some questions regarding what It would take to fix the issue with my brakes and they had no problem explaining and making sure I was comfortable with proceeding to fix the issue. Darrel was clear and concise and answered all of my concerns. 10/10 would recommend this place to anyone. If I have any issues in the future I will be coming back to this location.

They were friendly, professional, quick to diagnose the problem and quick to get it repaired for us. We will definitely use them again. They came highly recommended by Triple A.

I waited for my car to be serviced. Chris Ressler, Customer Service Specialist, was most helpful! I was very impressed with his professionalism.

We recently were on vacation and our car broke down going through Albuquerque. Shops were full and wouldn't look at it and referred us to dons. Told them our situation and cliff got us in and back on the road with minimal costs. They could've easily taken advantage of our situation and charged us a lot of money but they were honest and fixed the issue. Thanks again cliff

A bit of trouble or misunderstanding in scheduling appointment. Otherwise very good service.

Excellent service! The mechanics at Brown’s are trustworthy and do excellent work.

I have to share my experience with Cliff, at Don’s Auto on 6/7/22. I had come up to ABQ from Las Cruces to pick up 1800lbs of tile for a remodeling project. I was driving a 2013 F150 that I had never driven before.. a new to me truck. The emergency brake had just been replaced by the previous owner and it would not release, or so I thought. The light would not go out, the warning sounds would not stop, and I was not comfortable driving it all the way to Las Cruces especially with all of that weight in the back end. My daughter’s in-laws live in ABQ and they recommended Don’s to me. So I called them and asked them to quickly look at the emergency brake to see if it was really engaged or not. They said bring it in! Cliff looked and said it was most likely a loose brake cable and it would be fine to drive. He also put it up on the rack and checked all of my tires knowing I had a long drive. I got home just fine! Everyone in ABQ has a gem of a repair shop in Don’s Auto..and it’s good to know there are still truly good people in the world.