Dustin and Nolan Brown are brothers that are third-generation mechanics. Their father Donald started Browns Automotive in 1982 and has since then handed the reigns to his two sons. Donald's father Joe Brown also owned a repair shop in Bosque Farms.
Both brothers grew up in the North Valley and graduated Valley High school. Nolan moved to Las Cruces for many years to go to school and work. Dustin spent about 8 years living in Minneapolis. They both found their way back to Albuquerque and have been enjoying working in the family business. Nolan has been working at the Los Ranchos store, building it up from the first day we opened and Dustin has been working at the original location near Montano.
Nolan enjoys horse riding and working on his hobby ranch in the east mountains, Dustin enjoys playing music and raising chickens. He now has 20 chickens! They both enjoy the challenges of running a business and have a lot of ambition to continue to be a staple in the community.
Both brothers are always in the shop and love to meet new faces as well as keep in touch with existing friends!
Dustin Brown
Dustin has been involved in the vehicle repair community in New Mexico his entire life. As a mechanic in Albuquerque, Los Ranchos, and now Rio Rancho, he works hard to keep the pieces in place to ensure quality repair throughout the organization. Dustin’s role in the company involves a lot of back-office work and marketing. Dustin enjoys continually learning about advancements in vehicle technology and business skills. He Maintains a strong focus on company culture and improving the industry for consumers and skilled technicians in New Mexico. Dustin is always willing to lend a helping hand to everyone in the company. He is available for customers and appreciates all the long-lasting relationships he has built while running the original location. When not working, Dustin enjoys spending time with his wife and kids, playing music, traveling, and sailing.
Nolan Brown
Nolan has been involved in the automotive industry his entire life. There is nothing Nolan cannot fix. When it comes to vehicle repairs in Albuquerque, Los Ranchos, and Rio Rancho, he is the man! He has always enjoyed the mechanical side of things. Nolan is the operations guru, focused on developing the staff to increase their knowledge and skills. He works hands-on with the office staff to ensure they are providing customers with top-notch service every time. Training and developing all the employees in the company is his passion. Teaching them what it takes to provide the exceptional customer service our community has come to expect from Browns Automotive. He enjoys learning new things and tackling challenges. He is exceptional with employee and customer relations. When Nolan is not working, he is enjoying time with his wife by horseback riding, camping, and taking trips to the lake.
Tim Sloan
District Manager
Tim helps with the management of all locations at Browns Automotive, providing vehicle repair service and maintenance in New Mexico. His skills and abilities have helped grow the company and the staff. Focusing on creating consistency across all locations and ensuring the staff all excel in career development. His ability to help customers and handle any issues within the company is second to none! Tim is invested in improving his skills as a leader, taking all training and mentoring seriously. His commitment to his craft is why he is the best! We are proud to have him on our team. Tim is a proud husband, father and grandfather who enjoys spending time with his family, horseback riding and helping his community.
Wayne LaMorder
Director of Shop Operations
Wayne ensures service excellence and consistency across all locations at Brown’s Automotive Experts. With a deep passion for the automotive industry, he motivates and supports his team, focusing on technician education to keep up with modern vehicle advancements.
Nicole Duke
Internal Operation Manager
Nicole is the glue that holds Brown's Automotive Experts together, and we are truly blessed to have her on our team. With extensive experience managing the complexities of multiple locations focused on quality auto repair in Albuquerque, Los Ranchos, and Rio Rancho, Nicole ensures that every aspect of the business runs smoothly. Her responsibilities span payroll, HR, accounting, finance, vendor relations, payables, receivables, and much more—Nicole truly wears many hats within the company.
Her passion for the customer experience is evident in everything she does, always prioritizing the best interests of our clients. Nicole’s ability to work seamlessly with the team and her willingness to assist with any need make her an invaluable asset to our organization.
Outside of work, Nicole is a passionate dog lover, particularly dedicated to working with Beagles in adoption and care efforts. She enjoys spending time outdoors near the water and watching live music, bringing balance and joy to her life.
Madisyn "Madi" Lucero
Internal Operations Assiatant [B]
Madisyn, affectionately known as Madi, is a vibrant and energetic team member at Brown's Automotive Experts, where she plays a crucial role in supporting our locations across Albuquerque, Los Ranchos, and Rio Rancho. Madi's responsibilities extend beyond these locations as she also assists the corporate team, ensuring smooth operations across the board for our automotive repair services.
Madi brings a youthful and fun energy to the office, brightening the atmosphere with her love for all things pink. As a new mom, she balances her professional and personal life with grace and enthusiasm, demonstrating her dedication to both her family and her work. Her positive attitude and commitment make her an invaluable asset to Brown's Automotive Experts, contributing to the success and cohesion of our team as we deliver top-quality auto repair, maintenance services, and customer care.
Whether helping with routine maintenance, coordinating schedules, or supporting customer service initiatives, Madi’s role is vital to the seamless operation of our auto repair shops, helping to ensure that our clients in Albuquerque, Los Ranchos, and Rio Rancho receive the best service possible.
Darrell Irish
Fleet Manager
With over 29 years of experience in the automotive industry, Darrell is the expert parts specialist at Brown's Automotive Experts. Known for his ability to find the right part at the best price, Darrell ensures that every car and truck repair is completed with precision and efficiency. He works closely with both customers and technicians, always greeting everyone with a smile and ensuring top-notch customer service.
Darrell's expertise spans all our locations in Rio Rancho, Albuquerque, and Los Ranchos, where he plays a key role in car repair, truck repair, and maintenance services. He helps customers find the right mechanic for their specific needs, whether it’s engine diagnostics, brake repairs, transmission services, or routine maintenance. Darrell also steps in to support any location that is short-handed, ensuring that our guests consistently receive the best automotive repair service.
Beyond his automotive expertise, Darrell is a champion trumpet player who has performed all over the world, adding a unique and vibrant touch to our team.
Rachel Koch
Internal Operations Assistant
Rachel brings over a decade of administrative and customer service experience to Brown’s Automotive Experts. Passionate about classic cars and modern conveniences like keyless entry and GPS, Rachel enjoys helping customers and keeping operations smooth. In her free time, she loves road trips, rollercoasters, yoga by her koi pond, and tending to her plants and animals. She values supporting local businesses and is excited to be part of the team.
