Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Nice job Sara and Team --Air filter installed and looking for a new Key fob/key for my 2010 Escape Hybrid. Ann

Excellent customer service. My Tahoe had a number of issues addressed. I was kept updated, and service was completed in a timely manner. Highly recommend.

I first went to Browns in Rio Rancho probably about 10 years ago when the dealership recommended replacing a serpentine belt and a couple other fixes for my 4Runner. Didnt trust the dealership so I took it to Browns for inspection and was told the belt and other items were not a concern. 10 years later and those parts never had an issue. Been taking my cars to Browns ever since and feel that I am always taken care of.

I took my car in to have a leak inspected., which they never did find or look because I was told engine was too it was greasy. I feel like they catered to their needs and just wanted to replace. They dont wanna make it cost-effective or the customer.

Very satisfied with Browns service. They were able to do repairs on my truck with little delay. Friendly service is also a plus

I had a check engine light. I had an appointment for 1100 a.m. on Wednesday. Browns did not even look at my vehicle until late Thursday. It needed a dynamic air intake sensor. It took Browns anther full day to replace the sensor. Thats three days to fix a simple issue. That was very inconvenient for me. I have taken all my vehicles to Browns for several years for repairs and in the past have received excellent and timely service. This time was very different. I feel that my issue was insignificant in their eyes. The staff was unfamiliar to me. Perhaps they are new employees that dont necessarily appreciate Browns reputation.

Terrific service and a terrific staff. Savannah went above and beyond. Thx guys!

What an amazing shop! They were very busy when I came in, but were able to patch my tire and get me back on the road in time to make it to work. Staff were courteous and professional; lobby space was clean. I heard the front desk folks calmly explaining car problems to their customers in plain language. Will definitely be taking my car here for further maintenance.

Brown came through when others could not. The PCM in my old Explorer failed and no one could find a replacement. Brown got it rebuilt and programmed. Without the working PCM I was facing major expense for a new car.