Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

They were great. In and out in one day.

After noticing an oil leak in my newly purchased used car, I reached out to Browns Automotive. Not only did they offer me a free inspection for that same day, but they also had me diagnosed with a clear estimate in just 25 minutes. The entire team was amazing—professional, highly knowledgeable, and refreshingly honest. They didn’t try to upsell me or feed me any lines. I scheduled the repair that night, brought my vehicle back, and they completed the job a full day early. Their empathy, transparency, and top-tier service have officially made them our family's new go-to auto shop. Thank you for taking such great care of us!

I took a 30-year old car to Brown's Automotive Experts because I would like to keep it going for as long as possible. They checked the car thoroughly, and then did excellent work fixing what needed attention. I am very happy with the results. They are very professional, knowledgeable and friendly.

I was extremely pleased with the workmanship and exceptional customer service I received at Brown's Automotive Experts. While traveling from out of town, I experienced an unexpected issue with my vehicle. Their team was able to accommodate me immediately, quickly diagnosed the problem, and completed the repair promptly. Throughout the process, they kept me informed of the progress, which gave me confidence and peace of mind. Even after the repair was completed, they followed up with phone calls to ensure everything was working properly and that I was satisfied with the service. I would not hesitate to use Brown's Automotive again if the need arose. I highly recommend their services to anyone looking for a dependable, professional, and trustworthy automotive repair shop.

Great customer service and a fair price. I love the reports that get sent over email detailing issues, diagnostic reports, all repair activities, and clear cost breakdown. Very useful and informative and great for record keeping!

Excellent customer service, fair pricing, and best of all, they stand by their work.

I’m not really a reviewer so please know this is worth the read! My family traveled to ABQ today for a Matt Rife show for my birthday. After a 4 hour drive we had issues with a brake caliper in our brand new car. Panicking knowing it wasn’t safe to drive we called Browns and said they could at least look at it. They could tell we were stressed and the owner came out and every single person helped us. They ALL stopped what they were doing and started making phone calls. They were able to fix it in 10 minutes and get us back on the road. They were so kind and gracious! If you’re in a bind, trust these guys to care! Thank you all so so much! :)

We had good customer service.I feel they gave me all the information I needed.And I will be back.Thank you all

Always a pleasure to deal with Isaac (and others) at the front desk. The personalized attention is amazing! (He makes you feel like you're the ONLY customer). The explanations about the detail is pretty impressive also. The short-notice appointment times available is very convenient as well.