Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Definitely feel overcharged front brake job. Have a 20 yr old truck that would be $400.00 less than a 20 yr car. Asked why and was told our 20 yr car considered a luxury car and when asked more questions regarding repair(s), her reply was nobodys twisting your arm. Was also informed needed struts and was quoted a high amount. Weve done business before with Browns and have been happy with work and price. This time not at all. Unfortunately, it appears we may have to look for another shop or private mechanic.

Im so glad to have found Browns. Every time I take one of my cars in for service, they make a thorough inspection and flag anything that might need attention. Prices are not low, but reasonable for the quality of service. Head and shoulders above any dealership I have dealt with! Highly recommended.

I’m eternally grateful to Vincent and John. I was on my way to drop my kid off at daycare when the tire warning came on and I watched the PSI start dropping fast. My car doesn’t have a spare, and I didn’t want to tow it, so I looked for a shop nearby and ended up at Brown’s. Even though they were very busy, Vincent got me in the schedule right away, and John ended up taking care of me. He checked the tire and the car, fixed the tire, and even topped off my windshield wiper fluid. They 100% saved my day. Professional, understanding, and kind. Highly recommended.

Great customer service

we originally took our vehicle to jeep. they kept our car for 3 weeks without any update nor did anyone even start service despite having an appointment. I called browns and they had our vehicle in, diagnosed, and done in 2 days.

Browns automotive was quick and reliable. Trevor and Wayne helped me out; they were very knowledgeable and respectful of time. They were able to get me in and out in a short period. Thank you guys!

Brown's sets itself apart from other mechanics I've dealt with in the area in three main ways. 1. They have knowledgeable staff who can explain what's wrong and what could go wrong without trying to scare you into an upcharge. 2. They are transparent on their pricing and will let you know what is critical to work on if you have a Budget. 3. They do not cause hundreds of dollars worth of damage to your vehicle by over tightening caps like a pissed off gorilla. (Like some others in the area) A lesson I needed to learn, paying the right guy a fair price means I only have to pay once.

I have used Browns automotive for my car care for many years and different cars. I have nothing but good things to say about the service nd the people. I recommend them to everyone.

Was driving all around Albuquerque trying to get some answers on my transmission issues and no one would take a look to at least give me an idea. Trevor was super helpful, read the error codes and gave me at least a realistic expectation of what I was looking at. Couldn’t compliment his service more.

Very friendly and professional. Expedient in the process of ordering parts and in repair. Very accommodating.