Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

I have been to Brown's Automotive 3-4 times for various work on my Hyundai Sonata 2015. All the mechanics are highly trained. The managers are very friendly with me, and have always explained the work they are performing to me. I have never had a negative issue. They do a free complete inspection every time I come in, making sure all the fluids and belts, battery and filters are in top shape. I have had oil changes, outside and inside filters replaced, a complete brake job, and new tires put on. They always do a test drive and inform me of anything that doesn't sound right. They have never pressured me to do any work or buy anything. In fact, my last visit needed a brake light replacement. They refused to charge me anything for this. What I really appreciate is the full report I am given along with photos. There is complete honesty here at Brown's Automotive, so I will stay with them because I trust their work and friendship.

This was my first visit to Browns. My Ac wasnt cooling. When I first got there Vincent was so nice and explained what all they would do to evaluate and repair. Parts had to be found so it took a couple of days. There was a hiccup that could have been a real problem. However they fixed the issue, apologized and my car was ready the next day. I understand that there can always be an issue anytime or anywhere but their genuine concern and willingness sold me on them. I will be back.

No need to go anywhere else when it comes to getting your vehicle serviced. Brown's is hands down the best place to go to in Albuquerque. Great communication, upfront, and honest. Highly recommended, and I will not go anywhere else.

Darrell was great at explaining what needs to be attended to and in what order from most to least important, as my vehicle is in need of a lot!

Excellent customer service they go above and beyond for you

Excellent service as usual. Why go anywhere else.

Friendly staff excellent service. Will eeven take you home and pick you up when car is ready. Can't beat that. Prices are reasonable as well.

Excellent communication and service. Darrell explained and kept me informed of all work! Will take my vehicles to Browns for any future needs.

I have been using Browns for a couple of years. Always have been totally satisfied with their work on my vehicle. They explain everything being worked on. I am a senior citizen so this is appreciated. So far all work is working perfectly. Thank you Browns auto experts.

My 2017 Ford F150 experienced a common problem with its 3.5L Ecoboost engine. The cam phasers started growling when it was started from a cold start. I had already researched the problem online and knew what to expect. Ford wasn't any help because I didn't have an extended warranty. So I took it to Brown's. I made an appointment with them to fix the problem at a time that I wouldn't need the vehicle. Even though there were some delays for certain parts, everything went well and I was able to pick the truck up with the problem resolved. I've waited two months to leave this review, because you just never know what problems you might encounter a few weeks afterwards. Well, I'm happy to say that in spite of this being a difficult disassembly and repair, as well as a costly one, I am completely satisfied. The truck runs great and the people at Brown's were straightforward and easy to work with.