Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Chris and Darryl were great to work with. I took my 2007 Avalanche to a "Dealer" and was given sad news about the diagnosis ... "Oil Pump" needs to be replaced ... (Appx $10k repair). My truck has 260K miles on it ... According to KBB my truck is worth about $3.5K .... I decided to get a 2nd opinion and found "Browns Automotive" on a generic Google search for local repair shops. They had good public ratings so I gave them a call. I am glad I did! They suggested I bring my truck in and let them run diagnostics on it. Long story short, they diagnosed, repaired, added additional necessary repairs (not even looked at my the dealer), and got my truck back to running. That 3 year / 36 month warranty was an added surprise. They suggested I may be good for another 100k miles. All of this for less than 1/2 price of what the dealer had quoted for a singular (Oil pump) repair that they had recommended. It felt like my truck got a very thorough look over. I have taken good care of this truck over the years and wanted to keep it running! It is nice to have "007" back in operation! Good, trustworthy folks! I HIGHLY recommend Darryl, Chris, and team.

Service has always been great???

We were traveling to Flagstaff from Missouri when we started having some problems about 45 minutes from Albuquerque. Thankfully we made it to town and one of the mechanics hopped in for a ride. He agreed there might be "some issues". :-P They worked us in and got us going in no time!! It was a team effort. Thank you Don, Cliff, Jeremiah, James, and one more whose name we didn't catch!!!!!

Such a pleasant surprise: an auto repair shop with ASE certified mechanic(s)/tech(s) who truly know what they're doing! ...who are thorough and know how to (& do) inspect and troubleshoot, not just read codes and react, react, react. Each of the major repairs they identified (front suspension, powere steering system, and catalytic converter/oxygen sensor system), I'd suspected or been told about. Yet, this shop was the only one of 7 shops contacted, and 4 others visited, that provided a comprehensive inspection, sufficiently detailed report with photos and repair estimates; and Service Advisor, Chris Delong, kindly, competently helped me determine prioritizations - so I could make informed descisions. Yup, it was costly in the end. Yett, I much prefer to take care of what's needed now than become stranded somehwere, especially perhaps in the mtns during winter! Thank you. Thank you. You've diminished my auto-related stress substantially. I now consider this Brown's shop my primary maintenance & repair crew. See you for my next check-up and maintenance ~

Great people and top of the line work!!!

They were helpful, fair and friendly and professional and did a good job.

Darrell and Chris were both professional and friendly. They clearly explained what needed to be done and answered all my questions. The diagnostic report they gave me was detailed and easy to understand. I highly recommend Brown's Automotive.

Great service very friendly staff

They serviced my car quickly and on time. The price was reasonable and they offer discounts. I was happy with the service. I will continue to use Browns service.