Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

I just had work done on my old Prius for the first time by Brown's Automotive in Los Ranchos. We done! If the quality of work continues like this I will have found the regular repair service for my old car. Nothing more important to peace of mind than a reliable repair service for a car!

Very efficient service. Staff kept us well informed and paid attention to our time constraints to complete the work in a very timely manner.

Not the worst place when it comes to customer service but also not the best. They were awesome at breaking down all the mechanical issues that my car needed and had pictures as proof. However, they failed to put the pieces back to hold some of the car parts together and a lot of pieces were missing. The guys in the front seemed bothered when I tried to ask him questions about the parts that needed serviced. Overall, I have mixed feelings about this place, good and bad.

New thing checked off my bucket list: looking forward to seeing the mechanic. The lack of stress, knowing my car is in great hands is a new experience. Thanks, guys!

Outstanding front desk staff. Henry & Ed are a great team. And, the maintenance & repair crew seems 1st rate!

Browns Automotive at Village of Los Ranchos de Albuquerque was excellent! Our Ram needed an exhaust sensor replaced. We are on the way home from Florida to Arizona. They repaired it within a day and gave us a ride to a hotel. Exceptional staff!!!

Very thorough and detailed.

Outstanding Above & Beyond Service and Expertise! I recently took my Truck to Brown’s Automotive after getting rejected service from Mango’s and I couldn’t be more impressed with the experience. From the moment I walked in, Mike and the staff were friendly, professional, and eager to help. The general manager Mike went completely above and beyond working with the warranty company to make sure they covered the cost and his communication with me was daily and professional. The staff and technicians are clearly skilled and experienced, as they diagnosed and fixed the problem quickly and efficiently. Their pricing was fair, and they went the extra mile to ensure I was completely satisfied. It’s hard to find an honest and reliable automotive shop, but Brown’s has earned my trust. I’ll definitely be returning for any future maintenance or repairs. Highly recommend!

Brown automotive was a Godsend. I am a resident of the State of Indiana passing through New Mexico and needed some urgent repairs on my 2014 BMW 528I X Dr. which was experiencing a severe oil leak. Brown provided me with an extensive diagnostic report and I was able to get my vehicle in the same day with the repairs at a very reasonable cost, and a three-year warranty. The service managers in the office were very kind and encouraging, and I feel very happy using their services and recommending their services to others. Thank you.