Albuquerque
This place is amazing. I call Shantel (hopefully I spelled it right) my 'bestie'. They are REAL DOWN TO EARTH people and truly care about service which is so rare now-a-days. Finding a good automotive place was scary for me. I know NOTHING about cars and just finished getting hustled by Jiffy Lube. I took a chance on them due to #WordOfMouth from a friend and I am so glad I did. When I say these folks took care of me, I mean THESE FOLKS TOOK CARE OF ME! And my beastie had me smiling through out the entire process knowing where I was coming from. I would recommend Browns for anything froma basic oil change which is what is stemming this review, to an engine swap which is how we 1st met :). I'm sure they will see this post mainly because I know how I feel about the service actually matters to them. THANK YOU BROWNS for being one of the few companies left that treat customers as their top priority!! It's emotionally amazing!
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with us, and we truly appreciate you taking the time to share it. Shaunteill and the entire team were very very happy to read your kind words. We always aim to provide a warm, friendly, and professional service, and it’s fantastic to know we made you feel comfortable and taken care of. Your trust means a lot to us, especially after your previous experience elsewhere. We're glad that we could turn things around for you and make car maintenance less intimidating. It's our mission to treat every customer like family and ensure their needs are met with care and integrity. Thank you again for recommending us and for being a valued part of our community. We look forward to serving you and your car in the future and we are glad you found a Bestie at Brown's!! :)
- Albuquerque