Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Albuquerque

Personable, knowledgeable, thorough, good prices

5
Far Northeast Heights

Browns has always provided our family with excellent service, we trust their mechanics and highly recommend them.

5
Northeast Heights

Super friendly, honest and fair car repair! We called with a sensor problem and they were able to see us immediately and get us back on the road. Highly recommend!

5
Rio Rancho

Worked quickly and communicated effectively!

Thank you! We're glad to hear you appreciated the quick service and clear communication. It's always our goal to keep things efficient and transparent—hope to see you again next time!

- Rio Rancho
4.5
Rio Rancho

Great customer service, great follow up:

Thank you for the kind words! We're happy to hear you were pleased with our customer service and follow-up. Providing a smooth and supportive experience is what we strive for every day!

- Rio Rancho
1
Village of Los Ranchos de Albuquerque

Went to get a/c service was told first thing that needs to be done was air flow needs to be good, so I was td that they need to wash the condenser and change the cabin air filter, they wanted to charge me 800.00 to do so looked up the cleanser and air filter under 60 dollars, got a call a 30 minutes later thy said the mechanics said they can do it for 580.00. So I went ahead and said I will need to do at a later time went and bought the cleaner and air filter did it my self and my a/c is working great. I thought that they were charging to much to the job, and how was the first estimate was 800.00 then 30 minutes later price drops to 580.00, just be careful who you trust

Greg, we’re very sorry for your experience and the frustration it caused. We understand your concern with pricing and communication, and we appreciate you sharing your perspective. If you would like to discuss your experience further, you may reach our management team at (505) 207-9989. We hope to make this right, as your feedback helps us improve and we’re committed to doing better.

- Village of Los Ranchos de Albuquerque
5
Northeast Heights

I needed my car diagnosed to figure and find out 2 concerning issues. Isaac was awesome in dealing with my concerns. After 2 days of having my car, I knew there was going to be a major delimma. Not the news that I wanted to hear but already had the feeling my car was done. The shop was great in accessing my concerns and needless to say I didn't want to invest that kind of expense on an almost 10yr old car. Thanks guys for your upmost professionalism in caring for me and my car. You all were awesome. I look forward to bringing in my new vehicle just to make sure I don't have any issues. Thanks again for everything you all did.

Thank you for your kind words, Tina! We're glad Isaac provided excellent service and addressed your concerns with utmost professionalism. We understand the decision you made for your older car. We appreciate your trust in our shop, and we'll be here when you need us for your new vehicle. Thank you for choosing us!

- Northeast Heights
5
Rio Rancho

Prompt, thorough and professional feedback from Henry regarding the issues and recommendations.

Thank you, Ambrose! We're glad to hear Henry provided prompt, thorough, and professional feedback. We appreciate your trust in our team and are always here to help with anything you need!

- Rio Rancho
2
Rio Rancho

My Yukon has a parasitic battery draw. After the car was in the shop for one week, they called to say it was fixed. The cost was over $1000.00. I pick it up and two days later, the battery was dead again. I called them and they asked me to return it to the shop. One and half weeks later they informed that they could not find the draw or fix it. The car still will not start without a jump. 2 1/2 weeks in the shop, a thousand dollars lighter and my car still has the same problem. Nice people, but the problem wasn't fixed.

Thank you, Jeff. We truly appreciate you bringing this to our attention, and we're committed to addressing your concerns. Please don’t hesitate to reach out to our management team directly at (505) 207-9989—we’d like the chance to speak with you personally and work toward a resolution. Your satisfaction matters to us, and we want to make this right.

- Rio Rancho
5
Village of Los Ranchos de Albuquerque

Good experience. Provided thorough inspection which after discussion yielded another service to be performed. Vehicle drove great driving home but will need more time to thoroughly assess of course.

Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of Los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.