Now serving the Far Northeast Heights area!

40 Years of Service | Brown's Automotive Experts

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Northeast Heights

I took a 30-year old car to Brown's Automotive Experts because I would like to keep it going for as long as possible. They checked the car thoroughly, and then did excellent work fixing what needed attention. I am very happy with the results. They are very professional, knowledgeable and friendly.

We appreciate you trusting our team with your vehicle, Thomas! We understand the importance of keeping a well-loved vehicle running for years to come, and we are glad our team could provide a thorough inspection and complete the necessary repairs. Thank you for recognizing our team’s professionalism, knowledge, and commitment to quality work.

- Northeast Heights
5
Village of Los Ranchos de Albuquerque

I was extremely pleased with the workmanship and exceptional customer service I received at Brown's Automotive Experts. While traveling from out of town, I experienced an unexpected issue with my vehicle. Their team was able to accommodate me immediately, quickly diagnosed the problem, and completed the repair promptly. Throughout the process, they kept me informed of the progress, which gave me confidence and peace of mind. Even after the repair was completed, they followed up with phone calls to ensure everything was working properly and that I was satisfied with the service. I would not hesitate to use Brown's Automotive again if the need arose. I highly recommend their services to anyone looking for a dependable, professional, and trustworthy automotive repair shop.

We are grateful for your recommendation, Chris! We understand how stressful unexpected vehicle issues can be, especially while traveling, and we are glad our team was able to accommodate you quickly, diagnose the issue, and complete the repair while keeping you informed along the way. Providing dependable service, clear communication, and follow-up care is what we strive for every day. Thank you for choosing Brown’s Automotive Experts!

- Village of Los Ranchos de Albuquerque
5
Village of Los Ranchos de Albuquerque

Great customer service and a fair price. I love the reports that get sent over email detailing issues, diagnostic reports, all repair activities, and clear cost breakdown. Very useful and informative and great for record keeping!

We appreciate you sharing your experience, John! We are glad to hear that our detailed digital reports, diagnostic information, repair updates, and cost breakdowns helped make your experience more convenient and informative. Keeping customers informed throughout the repair process is an important part of the service we provide at Brown’s Automotive Experts. Thank you for trusting our team with your vehicle, and we appreciate your support!

- Village of Los Ranchos de Albuquerque
5
Rio Rancho

Excellent customer service, fair pricing, and best of all, they stand by their work.

Your feedback means a lot to our team, Michael! We are glad you had a positive experience with our customer service, pricing, and commitment to standing behind our work. We appreciate your trust in Brown’s Automotive Experts and look forward to assisting you again when you need us.

- Rio Rancho
5
Albuquerque

I’m not really a reviewer so please know this is worth the read! My family traveled to ABQ today for a Matt Rife show for my birthday. After a 4 hour drive we had issues with a brake caliper in our brand new car. Panicking knowing it wasn’t safe to drive we called Browns and said they could at least look at it. They could tell we were stressed and the owner came out and every single person helped us. They ALL stopped what they were doing and started making phone calls. They were able to fix it in 10 minutes and get us back on the road. They were so kind and gracious! If you’re in a bind, trust these guys to care! Thank you all so so much! :)

We are so grateful you shared your experience! We understand how stressful it can be when an unexpected vehicle issue happens, especially while traveling, and we are glad our team was able to step in and help get you back on the road quickly. It means a lot to hear that our team members took the time to support you during a stressful situation. Thank you for trusting Brown’s Automotive Experts, and we truly appreciate your recommendation!

- Albuquerque
5
Northeast Heights

We appreciate your five-star rating, Benjamin! Thank you for supporting Brown’s Automotive Experts. We are grateful for the opportunity to serve you and provide dependable automotive care.

- Northeast Heights
5
Albuquerque

We had good customer service.I feel they gave me all the information I needed.And I will be back.Thank you all

We appreciate you sharing your experience, Virginia! Providing clear information and great customer service is always a priority for our team. We are glad we could answer your questions and make sure you had the information you needed. We look forward to helping you again in the future!

- Albuquerque
5
Northeast Heights

Always a pleasure to deal with Isaac (and others) at the front desk. The personalized attention is amazing! (He makes you feel like you're the ONLY customer). The explanations about the detail is pretty impressive also. The short-notice appointment times available is very convenient as well.

We’re glad to hear your experience with Isaac and the front desk team was a positive one, Joyce! Providing personalized attention, clear explanations, and convenient scheduling is important to us, and we appreciate you recognizing our team.

- Northeast Heights
5
Rio Rancho

Great service and excellent communication. Thanks for getting my air conditioning back up and running. They found an issue that I wasn’t aware of, got it fixed and the car back on the road in a safer condition.

We appreciate your kind words, Theresa! We are glad our team was able to help get your air conditioning working again and identify an additional issue to help improve your vehicle’s condition. Providing thorough inspections, clear communication, and reliable repairs is what we strive for every day. Thank you for choosing Brown’s Automotive Experts!

- Rio Rancho
5
Far Northeast Heights

My car started making a horrible noise and I got it to Browns where they made a diagnosis promptly. The only reason that I didn’t get my brakes fixed there is because I realized that they will still under warranty at another place. Clean, and very helpful especially Anna and Jeri

We’re glad our team was able to help diagnose your vehicle concerns, Kristin! We appreciate your recognition of Anna and Jeri and are happy to hear they provided helpful and professional service. Thank you for choosing Brown’s Automotive Experts.

- Far Northeast Heights
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of Los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.