Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Rio Rancho

The service was exceptional. Professional and very personable. We originally took our vehicle to the dealership and they wanted to charge us $8000 to replace an engine gasket for a coolant leak error message. It turns out that the diagnosis by the dealership was wrong and Browns automotive was able to find and fix the problem at 1/5 of the price that dealership wanted to charge. We will be taking all of our work to Browns.

We're grateful you trusted our team with your vehicle! It's great to hear that we were able to identify the issue and provide a repair solution that was significantly more affordable than the original dealership estimate. We appreciate your confidence in our work and look forward to helping with your future automotive needs!

- Rio Rancho
5
Village of Los Ranchos de Albuquerque

Great service. Great communication. Super responsive. Sarah is great.

Thank you for the great review! We're happy to hear that Sarah and the team provided responsive communication and excellent service. We appreciate you recognizing their efforts and look forward to seeing you again!

- Village of Los Ranchos de Albuquerque
5
Rio Rancho

Service and communication was absolutely excellent

We're glad you had such a positive experience and look forward to seeing you again!

- Rio Rancho
5
Rio Rancho

Had my Dodge Ram in for a routine oil change at the Rio Rancho location. They also did a full inspection and pointed out several things that needed fixed. No pressure from any of the staff. Savanna was very helpful and professional. She is a true asset to Brown’s Automotive. If you ever need any work performed on your vehicle… Brown’s Automotive is the place to go.

Thank you for recognizing Savanna and our Rio Rancho team! We're happy to hear that you appreciated the inspection process, helpful recommendations, and pressure-free approach. We believe customers should have the information they need to make decisions about their vehicles comfortably. We'll be sure to share your kind words with Savanna!

- Rio Rancho
5
Village of Los Ranchos de Albuquerque

Quick, reliable and flexible repairs! Sarah, my service advisor has been so incredibly helpful and kind, and went the extra mile helping me get my repairs set up and payment. You get detailed reports and photos of your vehicle to show priority of maintenance issues on your vehicle. It's kind of pricey, but I believe it's worth it getting this kind of up front, detailed work. They are so willing to work with you and explain things if needed. 👍🏽

We appreciate you recognizing Sarah and the extra effort she put into helping with your repairs! We're glad the detailed inspection reports, photos, and explanations helped you understand your vehicle's needs and prioritize maintenance. Providing transparency and working with our customers throughout the process are important to us. We'll be sure to share your kind words with Sarah!

- Village of Los Ranchos de Albuquerque
5
Village of Los Ranchos de Albuquerque

Brown's was AAA recommended and they exceed my expectations. They even saved me a lot of money on parts by shopping around for better deals.

We're grateful you chose Brown's Automotive Experts! It's great to hear that our team exceeded your expectations and was able to find more affordable options for your parts. We believe in helping customers make informed decisions while keeping costs in mind. Thank you for your recommendation!

- Village of Los Ranchos de Albuquerque
5
Village of Los Ranchos de Albuquerque

Extremely efficient, polite and reasonably priced. Upfront and honest about potential issues, very aware of my time and put the seat back when they were done!

Thank you for the wonderful feedback! We're glad our team provided efficient service, communicated potential concerns clearly, and respected your time. We appreciate you noticing the little details that make a difference during a service visit. Thank you for choosing Brown's!

- Village of Los Ranchos de Albuquerque
5
Northeast Heights

Excellent as service. Friendly staff

We're happy to hear our friendly team helped make your visit a positive one. We appreciate your business and look forward to assisting you with your future automotive needs!

- Northeast Heights
5
Village of Los Ranchos de Albuquerque

We appreciate your support and the opportunity to serve you. We look forward to seeing you again!

- Village of Los Ranchos de Albuquerque
5
Far Northeast Heights

Great service

We're pleased to hear you had a great experience with our team! Your support is appreciated, and we look forward to helping with your automotive needs again.

- Far Northeast Heights
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