Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Shaunteill was friendly fast and efficient. Check in time was fast, Tech Robert provided fast service, brought to my attention some future items to be aware of. Got pics and detailed print out

Excellent. They did a full vehicle inspection, same day, with photos, identifying things that need immediate attention, things to watch, and things in good condition. All repairs were done within two days, on time, and coordinated with my hospital stay. I highly recommend these professionals and will be back!

We had our engine replaced in our van and a new alternator put in our car. We are very happy with the service we received.

Did a good job.

I love this place and the old time trust feeling.

These guys are the best! Brought ride in for an oil change and tire rotation. They found a couple other issues and let me know about them. These guys are pros for sure I recommend everyone to use their shop.

I took my truck to Browns as my previous mechanic was charging for work not needed. I paid the $75 to have the vehicle diagnosed, which I assumed meaning they were going to look at the issue I took my truck in for, but no, this was for their "Diagnostic" of the entire vehicle, which I did not take it in for. I then received a nice text with all the info on what the truck needed. $75 bucks down the drain as I knew what needed to be fixed, the leak in the pinion seal. Once I agreed for them to fix the issue I see on the invoice another $67 in "Diagnostic" fees for troubleshooting the rear end to determine that the pinion seal needed to be replaced, as I told them when I took the truck in. I opted to have them replace the serpentine belt, my mistake in not asking how much that would cost. Total for a pinion seal replacement and serpentine belt replacement was over $800, not to mention the wasted $75 diagnostic fee. Now the service was not bad, truck was fixed and I got a warranty for the work, but I will not be bringing my vehicle back here, nor will I recommend it to my friends and family. I feel that Browns Automotive should explain clearly what that initial $75 diagnostic fee is for. I could have gotten the same report from Jiffy lube when I get my oil changed, for free.