Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Johnathan and the rest of the crew at the Los Ranchos location made a great first impression. My previous garage went out of business and I had to find a new shop. They were able to accommodate me several days earlier than I'd anticipated so already we were off to a good start. When I arrived they were taking their COVID precautions seriously. Johnathan took the time to explain exactly how they operate, how they were going to inspect and assess my car's condition, and what I should expect. Later that day I got a clear, detailed report with a ton of photos to help me see what issues they had found, as well as a breakdown of what could be deferred and what needed to be considered urgent. The final invoice wasn't insane, the staff was friendly, and the photos, communication, and level of detail in the report were reassuring, particularly since I was taking a chance on a new shop. Two days later I got a follow-up call and that's excellent customer service too. My review is based on one service experience but I don't have any issues recommending Brown's.

Browns Automotive has worked on my 3 vehicles for many years. They always do great work.

Brown's Automotive is a clear leader in quality auto care. They leave no stone unturned. You will not be disappointed with the extremely high quality service that you will receive with Brown's. A+ 10/10

Brown's Automotive is a clear leader in quality auto care. They leave no stone unturned. You will not be disappointed with the extremely high quality service that you will receive with Brown's. A+ 10/10

Though they recommend appointments, we had our car towed for some work. They got it in and out in about 5 hrs. I love how they email you a detailed report of the repairs being performed. Oscar takes great care of us and our cars. Highly recommend.

I brought my vehicle in after it was having some clutch problems and they were extremely helpful and knowledgeable. They were able to fix the problem without needing to replace the part. I had some initial problems after leaving and they were able to get me back in the next morning to look at it. They spent a couple hours test driving it to try and replicate the problem but it never came back. I would definitely bring my vehicle back here if I ever needed more work.