Northeast Heights
☆☆☆☆☆ UPDATE: Brown's failed!!! My review was too premature. Starter has failed less than 2 weeks after installed. And when I called to speak with the mecahnic, he wasn't available AND has not called me back 3 days later! Crickets! Upsale on an item that wasn't the problem. Spent $835 on repairs which didn't need to be repaired. Caveat emptor!!! ======================= The staff were very professional. They stayed a few minutes after hours until the late tow truck driver raced through rush hour traffic to get there. When they wanted to put my vehicle outside overnight, and had told me they would put it inside, I objected due to high theft potential in Albuquerque. They, along with the tow truck driver, pushed it into the garage. The mechanic wasvery thorough. After his initial repair and starting my truck 4 times, he tried the 5th time, and it wouldn't start. Replacement of the starter was in line and he recommended the Motocraft one. He explained why and we discussed several things pertaining to my truck. Kudos to him for hisexpertise and openess.
Thank you for sharing your experience with us! We’re happy our team could provide the professional and dedicated service you needed. Going the extra mile—like staying late for the tow truck and ensuring your vehicle was safe inside overnight—is all part of our commitment to top-notch automotive repair. We're proud to be a reliable mechanic in Albuquerque, and it’s great to know our thorough inspection and careful recommendations made a difference. We're always here for your car repair needs, and we appreciate your trust in us to keep your vehicle in peak condition. Thank you for choosing us!
- Northeast Heights