Northeast Heights
They performed a complementary check of my air conditioning system to see if it was low in Freon, which was confirmed. However, whatever was left of the freon leaked out and by the next day all that was coming out of the vents was hot air. I went back, and with the utmost courtesy and professionalism, Mike assured me they would make it right. He then had the mechanic add Freon not only back to partially full (as it was when I brought it in) but to full capacity. this was the ultimate in customer service. Brown’s will have my business from now on.
Thank you so much for your wonderful 5-star review! We are delighted to hear about your positive experience with us. We strive to provide excellent customer service, and it’s great to know that Mike and our team could assist you with your air conditioning system. We understand how important it is to have a functioning AC, especially during the warmer months. Your satisfaction is our top priority, and we're pleased that we could resolve the issue promptly and professionally. We truly appreciate your trust and your kind words. It means a lot to us that you’ll be returning to Brown’s for your future automotive needs. Thank you for choosing us and for taking the time to share your experience.
- Northeast Heights