Northeast Heights
My 2017 Ford F150 experienced a common problem with its 3.5L Ecoboost engine. The cam phasers started growling when it was started from a cold start. I had already researched the problem online and knew what to expect. Ford wasn't any help because I didn't have an extended warranty. So I took it to Brown's. I made an appointment with them to fix the problem at a time that I wouldn't need the vehicle. Even though there were some delays for certain parts, everything went well and I was able to pick the truck up with the problem resolved. I've waited two months to leave this review, because you just never know what problems you might encounter a few weeks afterwards. Well, I'm happy to say that in spite of this being a difficult disassembly and repair, as well as a costly one, I am completely satisfied. The truck runs great and the people at Brown's were straightforward and easy to work with.
Thank you, Jim! We appreciate your detailed feedback and the trust you placed in us for such a major repair. We're thrilled to hear your F-150 is running great and that you're completely satisfied!
- Northeast Heights